Woodruff and Colleagues

ncreasing Team Productivity

When working at a collection lab, where we collected specimens and data, I was part of a team of approximately 8 people (the numbers fluctuated while I was at this place of employment), and we were all committed to having fun while at work.  It was important as we were extremely busy (we processed more than 200 clients per day), the environment was fast-paced and often stressful for the clients.  We would joke with each other and with clients, hoping that laughter would help to calm them.  It worked for the most part.  As a team, this laughter tightened camaraderie, increased creativity, lightened the atmosphere, and increased productivity.  As we worked 10-hour shifts, laughter helped the time to fly, and much more enjoyable.  For the clients, it boosted their trust and confidence in our team, and their overall experience was a pleasant one.

 

According to a Harvard Business Review*, “laughter relieves stress and boredom, boosts engagement and well-being, and spurs not only creativity and collaboration, but also analytic precision and productivity.” And “that cracking jokes at work can make people seem more competent.”.  Why am I not surprised?!  One of my favourite magazines, Fast Company, supports the increased productivity and creativity theory** when citing a “2009 study [that] people are more likely to be better at problem solving if they are in a better mood.”.  If you consider the jobs you’ve had in your lifetime, how many of them allowed for fun at work?  I’ve had several jobs and, in some workplaces, fun was frowned upon.  The leaders and managers thought that if there was fun, there must not be productivity.  How wrong they were!  Not only did staff more often call in sick, they wanted out of that workplace as quickly as possible.  This leads to high attrition, shortage of staff, work not getting done, customers unhappy, and a hit on the bottom line.

 

If you’d like some ideas on how to encourage humour in the workplace, click here.

 

The content in all blogs is the point of view of the blog author and is based on their experiences.

Readers have the option to disagree, and/or, disregard any information in any blog.

 

*Source: https://hbr.org/2018/11/the-benefits-of-laughing-in-the-office, June 18, 2019

**Source: https://www.fastcompany.com/90227542/why-we-need-more-laughter-in-the-workplace, June 18, 2019

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